If you have any questions, please contact the Water Division at 209-869-7128.
ADMINISTRATIVE APPEAL
Citation Appeal request form must be filed with the City Clerk within (15) days from the date the citation was issued, along with an administrative processing fee of $25.00, which may be refundable. Appeal applications can be obtained at the City Clerk’s office located at 6707 Third St. in Riverbank or here.
Water Appeals Application (Click Here)
TEMPORARY WAIVER
The City may grant or conditionally grant a temporary waiver of the restrictions for existing potable water use otherwise prohibited under the policy. A temporary waiver may also be granted for one-time outdoor activities that require the use of water, such as power washing to prepare for painting, the establishment of new landscape, new concrete work, etc. Persons requesting a waiver from the provisions of the outdoor water use policy requirements shall file a temporary waiver application with the Public Works Director or his/her designee.
Temporary Waiver Form (Click Here)
HARDSHIP EXEMPTION
An exemption of the water use policy may be granted or conditionally granted by the City Manager or his/her designee due to extreme extenuating circumstances that would result in undue hardship to a person using water or to a property upon which water is used. Persons requesting an exemption from the provisions of the outdoor water use policy restrictions shall file an application for exemption with the Public Works Director or his/her designee.
Hardship Exemption Form (Click Here)
Water Use Policy (click here)