Objectives

Mission
Our mission is to make Riverbank a better place by maintaining an environment that people are proud of and enjoy. Enforcing rules and regulation may be comforting but it is not our prime objective - education and pro-active community involvement is the key towards making Riverbank a great place for residents, businesses and visitors.

Our guiding principles include:
  • Customer service
  • Integrity
  • Partnerships
  • Pursuit of excellence
Community
The unique sense of place is a key ingredient in the sense of pride evident in the community. This in turn leads towards the increased property values found within the community.

Goal
The goal of this division is keeping Riverbank a clean and beautiful place. Towards this goal, the Neighborhood Improvement Division plays an active role in eradicating graffiti by reacting to public complaints, abating graffiti on abandoned buildings, providing paint to citizens to abate graffiti on their property, as well as other functions.

Duties

Duties of neighborhood improvement officers include responding to complaints of violations of the following:
  • Abandoned vehicles
  • Document incidents for possible legal action
  • Educate the public through personal contacts.
  • Gain the public's cooperation to make Riverbank a safe environment to raise a family
  • Health and safety issues
  • Property maintenance
  • Recreational vehicle parking
  • Vehicle parking complaints
  • Noise complaints
  • Respond to citizen questions, complaints, and inquires; and explain code requirements
  • Issue warnings and / or citations for violations
  • Weed abatement
  • Zoning issues
Benefits
The benefits of cooperation with the City of Riverbank are numerous, including:
  • City pride in property ownership
  • Increased property values
  • Safe neighborhoods for children to play
  • Streets clean of abandoned vehicles
  • Yards free of weeds, broken and discarded furniture and other debris
Neighborhood Improvement helps to avoid:
  • Vacant homes becoming a public nuisance
  • Vacant lots becoming dumping areas
  • Vandalism and graffiti